Contact Us
Before contacting us, please see our FAQs below. If you do not find the answer to your question, you can reach us via email: [email protected]
Once you sign up for your monthly subscription, you will be able to access all of the available courses within your student dashboard. You can access your dashboard by clicking your name or Sign In at the Top Right.
You will receive instant access to our existing library of learning content as well as access to new content published every month!
We offer both an annual plan and a monthly plan. If you purchase our annual plan, you will receive 12 months of instruction for the price of 10 months. You will be billed each year on the month and date you originally signed up. (e.g. If you signed up on November 4, 2022, your next bill would be on November 4, 2023.) If you purchase our monthly plan, you will be billed each month on the date you signed up (e.g. If you signed up on November 12th, you will be charged on December 12th, January 12th, February, 12th, etc.) To join now, click the Start Today button below the FAQs.
The subscription is for learning content only which includes video lessons, downloadable patterns, PDF guides, and other instructional materials. Each project comes with a shoppable supplies list so you can conveniently order whatever supplies you may need.
Illum Atelier makes a fantastic gift for the artisan in your life! Please reach out to [email protected] and we will be happy to assist you with this.
Once logged into your student dashboard, you can cancel your membership from the My Account Billing area. Please note that we are happy to help you pause your subscription if you would like to take a break. This will enable you to continue your subscription at your original monthly price in the future. Please contact us at [email protected] for help pausing your subscription.
We know these levels of classification are a bit subjective. What we consider intermediate, you might consider beginner and vice versa. In general, anything labeled “beginner” is designed for the true novice. These are projects you can try with little to no background knowledge or experience. Our intermediate projects generally combine two or more foundational skills in to successfully complete the project and may use terminology not familiar to a novice. For the advanced projects, some require successful mastery of multiple skills while others are designed to enhance and perfect advanced techniques. You are, of course, free to try any course at any level! There are no required prerequisite courses (though some will have recommended prerequisites). Our goal by labeling these projects according to skill level is to help you find the right balance between challenge and success. Ultimately, we want you to grow as an artisan and find confidence and competence in your craft!
Absolutely! If you are a business owner, we hope some of the projects and skills you learn will help your business grow. However, you may not sell, share, or reproduce the informational content within this course including supply lists, patterns, videos, guides, etc.
Please do NOT share your login information with anyone else. Subscriptions are per individual NOT per household/business. Please contact [email protected] if you would like to discuss our options for providing your employees/others access to instructional content. Sharing of your login information may result in immediate cessation of access as well as a penalty fee.